267. CCA Study Notes: Employment Offers, Job Terms, and Leaving a Job Professionally

The Big Picture

Getting a job offer involves more than deciding whether you want the position. You need to understand the job conditions, pay, hours, expectations, and other terms before you accept.

You also need to know how to handle rejection, probation, benefits, and leaving a position professionally. The way you communicate with an employer matters from the interview through your final day of work.

Look for Nova Scotia CCA Notes throughout this page for current provincial guidance.

Quick tip: Tap, click, or press Enter on any term with a dotted underline and an ⓘ icon to see its plain-English definition.

Jump to:

Course Notes: Key Ideas You Need to Know

What to Do After an Interview

A job offer might come at the end of an interview, within a few days, or weeks later. Keep looking at other employment opportunities while you wait.

Even when you do not get the job, the interview still gives you a chance to improve your skills.

Review your interview performance

Ask yourself whether you:

  • prepared and practised possible responses, listening skills, and relaxation techniques
  • arrived with plenty of time
  • paid attention to grooming, clothing, and conduct
  • presented a calm, professional, positive image
  • brought a professional portfolio
  • listened attentively
  • spoke clearly and calmly
  • answered questions honestly
  • used your experience to support your opinions
  • connected your skills and experience to the job requirements
  • showed enthusiasm for the position
  • expressed interest in the job before leaving
  • sent a thank-you note afterward

A portfolio is a binder or electronic file containing items such as certificates, recommendation letters, awards, proof of volunteering, and other relevant information.

If You Do Not Get the Job

Contact the employer and ask why you did not receive the position. Ask to speak with the person who interviewed you, either by phone or in person.

Treat the conversation as a learning opportunity. Stay calm and professional rather than sounding angry, bitter, or accusatory .

Accepting an Employment Offer

An employer often presents a conditional offer through a letter of hire. You might receive it after the interview, during another meeting, or by mail.

Signing and returning the conditional offer means you have accepted the position.

Before accepting, find out:

  • the terms of employment
  • whether the offer has conditions
  • whether the job starts with a trial period

Clarify the Terms of Employment

At the time of the job offer, clarify:

  • wages
  • hours of work
  • job requirements
  • employer expectations

If the position requires a car, ask about the employer’s policies for mileage and repairs. Employer procedure manuals often address questions like these.

Contract positions

Before accepting a contract job, find out:

  • how long the contract lasts
  • the terms of the contract
  • what the contract includes
  • what the contract does not include

Working directly for a client or family

If a client or the client’s family hires you directly, you must specify the terms of employment.

The client might need to:

  • contribute to Employment Insurance
  • contribute to the Canada Pension Plan
  • submit your taxes directly to the government

Before accepting this type of employment, read Revenue Canada’s Employee or Self-Employed, Catalogue Number RC4110. The booklet is available online or through a local Canada Revenue Agency office.

Conditional Offers in Health Care

Health care employers often make employment offers conditional. This means you must meet specific requirements before the employer hires you.

Common conditions include:

  • a health report signed by your family physician confirming good health
  • a police record check showing no criminal record

You are responsible for providing the required documents. Getting these documents sometimes involves a fee.

An employer might also require equipment needed for the job. In a community setting, for example, a cellphone might be essential.

Probationary Periods

Most employers place new staff on a probationary, or trial, period lasting 3 to 6 months.

During probation, both you and the employer decide whether the job is a good fit.

During this period:

  • the employer may end your employment at any time
  • you may leave without the usual two weeks’ notice
  • giving notice still increases the possibility of getting a reference

A reference is a person who can speak to a potential employer about an applicant’s skills, abilities, and personal qualities.

Benefits

Find out what the employer’s benefits package includes. Employers often provide booklets explaining their benefits plans.

Keep these points in mind:

  • Benefits do not usually start until the probationary period ends.
  • Part-time employees might not qualify for benefits.
  • Pay special attention to benefits when a client hires you directly to work in the client’s home.

Refusing or Leaving a Job Professionally

You might decide that an agency or facility does not suit you. You might also decide to leave a job you already accepted.

Leaving professionally matters because employers spend time and money training staff. You might also want to work for the same employer again later.

Ask to meet your supervisor in person. Dress professionally for the meeting and treat it as another opportunity to leave a good impression.

Give Adequate Notice

Two weeks’ notice is considered the minimum amount of notice when leaving a job. Most employers prefer more time when possible.

Employers are more likely to provide a good reference when you:

  • give sufficient notice
  • remain reliable until your employment ends

The probationary period has an important exception. During probation, you may leave without the usual two weeks’ notice, although giving notice still helps when seeking a reference.

Explain Your Reason Honestly and Tactfully

Some reasons for refusing or leaving a job are straightforward to explain. Examples include:

  • returning to school
  • accepting full-time work elsewhere when your current position is part-time
  • moving to another city
  • pregnancy and deciding not to work for a period of time

Whatever your reason, stay honest, tactful , and pleasant with the employer.

When You Are Unhappy With the Workplace

You still need to communicate professionally when you dislike the workplace atmosphere or feel unhappy with the agency or facility.

Prepare what you want to say before the meeting. Write your thoughts on small index cards if that helps you stay organized.

Begin by explaining what you liked about the workplace. Be fair when discussing your concerns.

Be Specific About Problems

Avoid vague criticism. Explain the exact practice or issue that concerns you.

For example, instead of saying you dislike the staff, you might identify a specific practice, such as afternoon staff putting residents to bed by 6:30 p.m. You might then explain your concern that residents should have a say in when they go to bed and that their families should take part in the decision process.

Stay honest. Do not lie or exaggerate to gain favour with the supervisor.

The Final Decision Is Yours

Your comments help the supervisor understand problems within the agency or facility.

If the employer values your work, the supervisor might ask you to reconsider leaving. You decide whether to stay or leave.

Whatever you decide, communicate your decision professionally and pleasantly.